tbaji believes that gaming should always be fun, not stressful. We give every player the tools they need to stay in control — deposit limits, session reminders, cooling-off periods, and full self-exclusion. Your wellbeing matters more than any bet.
Understanding the tbaji approach to responsible gaming
At tbaji, responsible gaming is not just a policy page — it is built into how the platform works. We know that for the vast majority of players in Bangladesh, gaming on tbaji is a form of entertainment. It is something you do to relax, enjoy a bit of excitement, and maybe win some extra money along the way. That is exactly what it should be.
But we also know that for a small number of people, gambling can become a problem. When gaming stops being fun and starts causing stress, financial pressure, or relationship issues, it is time to take a step back. tbaji provides the tools to help you do exactly that — and our support team is always available if you need to talk.
Responsible gaming at tbaji means three things: giving you full control over your account and spending, being transparent about the risks of gambling, and acting quickly when we see signs that a player may need help. Every tool on this page is free to use and can be activated instantly from your account settings or by contacting tbaji support.
Important: Gambling involves financial risk. Never bet more than you can afford to lose. Gambling is not a reliable way to make money or solve financial problems. If you are gambling to recover losses, please stop and contact tbaji support immediately.
Six features designed to keep your gaming healthy and in your hands
Set a daily, weekly, or monthly deposit limit on your tbaji account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be lowered — not raised — without a 7-day cooling period.
Set a session time limit and tbaji will notify you when you have been playing for that long. It is easy to lose track of time when you are in the middle of a game — this tool keeps you aware without interrupting your session.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended — you cannot log in, deposit, or place bets. The period cannot be shortened once activated.
If you feel you need a longer break, self-exclusion suspends your tbaji account for a period you choose — from 3 months up to 5 years. During self-exclusion you are also removed from all tbaji marketing communications.
View your full gaming and transaction history at any time from your tbaji account dashboard. Seeing exactly how much you have deposited, wagered, and won or lost gives you a clear, honest picture of your gaming activity.
Enable reality check notifications that pop up at regular intervals during your gaming session. Each notification shows how long you have been playing and gives you the option to continue or stop — putting the decision firmly in your hands.
Three simple ways to set up responsible gaming controls on tbaji
Go to tbaji Login and sign in with your registered phone number and password. All responsible gaming tools are available from your account dashboard once you are logged in.
Navigate to the Responsible Gaming section inside your account settings. From here you can set deposit limits, activate session reminders, enable reality checks, or request a cooling-off period — all in a few taps.
For self-exclusion or if you need immediate help, contact the tbaji support team via live chat or email at [email protected]. Our team will process your request without delay and without judgment.
All responsible gaming tools on tbaji are free, instant to activate, and available 24 hours a day. You do not need to explain yourself — just request the tool and it is done.
Be honest with yourself — check if any of these apply to you
Are you spending more money on tbaji than you originally planned or can comfortably afford?
Do you find yourself chasing losses — betting more to try to win back money you have already lost?
Is gaming taking time away from work, family, or other responsibilities that matter to you?
Do you feel anxious, irritable, or restless when you are not able to play?
Have you borrowed money or sold belongings to fund your gaming activity?
Are you hiding your gaming activity from family members or close friends?
Do you keep playing even when it is no longer enjoyable and feels more like a compulsion?
If you answered yes to two or more of these questions, we strongly encourage you to use tbaji's responsible gaming tools or speak to our support team. There is no shame in asking for help.
What each tool does, how it works, and when to use it
Cap how much you can deposit in a set time period. Ideal if you want to stick to a gaming budget without relying on willpower alone. Lowering your limit takes effect immediately. Raising it requires a 7-day waiting period.
Set a maximum amount you are willing to lose in a day, week, or month. Once your loss limit is reached, tbaji will prevent further bets until the period resets. A practical way to protect your bankroll automatically.
A short-term account suspension of 1 to 30 days. Use this when you feel you need a brief pause but are not ready for full self-exclusion. Your account is fully restored when the period ends — no action needed from you.
A longer-term suspension from 3 months to 5 years. During self-exclusion, your account is locked, all marketing stops, and you cannot create a new tbaji account. This is the strongest tool available and cannot be reversed early.
Answers to what players ask us most about staying safe on tbaji