Data & Privacy

Privacy Policy – How tbaji Protects Your Personal Data

At tbaji, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we store it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden practices.

Last updated: January 2025  |  SSL Encrypted Platform

256-bit SSL Encryption
0 Data Sold to Third Parties
24/7 Security Monitoring
8 Player Rights Protected

Our Privacy Commitments to You

Six ways tbaji keeps your personal data safe and your privacy intact

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End-to-End Encryption

Every piece of data you send to tbaji — from registration details to payment information — is protected by 256-bit SSL encryption. Your data is unreadable to anyone who intercepts it in transit.

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No Data Selling

tbaji does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the tbaji platform and is only shared where legally required or operationally necessary.

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Minimal Data Collection

We only collect the data we actually need to operate your account and process your transactions. tbaji does not collect unnecessary personal information or track your activity outside of the platform.

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Full Transparency

This privacy policy tells you everything. There are no hidden data practices at tbaji. If we change how we handle your data, we will notify you and update this policy before the changes take effect.

Your Data, Your Control

You have the right to access, correct, or request deletion of your personal data at any time. Contact the tbaji support team and we will process your request promptly and without unnecessary delay.

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Secure Payment Data

Payment details processed through bKash, Nagad, and Rocket are handled by certified payment processors. tbaji does not store full payment credentials on its own servers.


01 Introduction

tbaji ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how tbaji collects, uses, stores, and protects your personal data when you visit our website, register an account, make a deposit, or interact with any tbaji service.

By registering a tbaji account or using any part of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how tbaji handles personal data, please do not register or continue using the platform.

This policy applies to all personal data collected through the tbaji website, mobile app, customer support channels, and any promotional communications. It covers data collected from players in Bangladesh and any other jurisdiction where tbaji operates.

This Privacy Policy should be read alongside the tbaji Terms and Conditions. Together, these documents govern your relationship with the tbaji platform.

02 Data We Collect

tbaji collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect what is necessary to operate your account and deliver our services.

Information you provide directly:

  • Full name and date of birth (required for account registration and age verification)
  • Email address and phone number (used for account communication and support)
  • Payment account details — bKash, Nagad, or Rocket number (used to process deposits and withdrawals)
  • Identity documents — national ID, passport, or driving licence (required for KYC verification)
  • Any information you provide when contacting tbaji support via live chat or email

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited on tbaji, time spent, and navigation patterns
  • Login timestamps and session duration
  • Betting and gaming activity, including game history and transaction records
Data Type Purpose Retention Period
Name & Date of Birth Account registration, age verification Duration of account + 5 years
Contact Details Communication, support, security alerts Duration of account + 2 years
Payment Information Deposits, withdrawals, fraud prevention Duration of account + 7 years
Identity Documents KYC verification, regulatory compliance Duration of account + 5 years
Device & IP Data Security monitoring, fraud detection 12 months rolling
Gaming Activity Account management, responsible gaming Duration of account + 3 years

03 How We Use Your Data

tbaji uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described in this policy without your explicit consent.

  • Account management: Creating and maintaining your tbaji account, verifying your identity, and managing your preferences.
  • Payment processing: Processing deposits and withdrawals through your registered payment method, and investigating any payment disputes.
  • Security and fraud prevention: Monitoring account activity for signs of unauthorised access, fraud, or money laundering. Protecting both you and the platform.
  • Customer support: Responding to your queries, resolving complaints, and providing assistance when you contact the tbaji support team.
  • Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying appropriate safeguards where necessary.
  • Marketing communications: Sending you information about tbaji promotions, bonuses, and new games — but only if you have opted in to receive marketing emails or messages.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.

You can opt out of tbaji marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting support. Opting out of marketing does not affect your ability to use the platform.

04 Data Storage and Security

tbaji stores your personal data on secure servers protected by industry-standard security measures. All data in transit between your device and the tbaji platform is encrypted using 256-bit SSL technology. Data at rest is stored in encrypted form with access restricted to authorised personnel only.

tbaji employs a range of technical and organisational security measures including:

  • Firewall protection and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Two-factor authentication for staff accessing player data
  • Strict access controls — staff only access data relevant to their role
  • 24/7 security monitoring for unusual activity
  • Regular staff training on data protection and privacy best practices

Despite these measures, no online platform can guarantee 100% security. In the unlikely event of a data breach that affects your personal information, tbaji will notify you promptly and take immediate steps to contain and investigate the incident.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

05 Cookies and Tracking

tbaji uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit tbaji.

Types of cookies tbaji uses:

  • Essential cookies: Required for the platform to function. These enable login sessions, security features, and basic navigation. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your tbaji experience.
  • Analytics cookies: Help us understand how players use tbaji — which pages are most visited, where players drop off, and how we can improve the platform. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using tbaji, but some features may not work as smoothly. For detailed instructions on managing cookies, refer to your browser's help documentation.

tbaji does not use third-party advertising cookies or allow external ad networks to track your activity on the platform. Your browsing behaviour on tbaji stays on tbaji.

06 Third-Party Data Sharing

tbaji does not sell, rent, or trade your personal data to third parties. We share data only in the following limited circumstances, and only to the extent necessary:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. These providers operate under their own privacy policies and security standards.
  • Game providers: Licensed game suppliers may receive anonymised session data to ensure game integrity and resolve technical disputes. They do not receive your personal identity information.
  • Identity verification services: When KYC verification is required, your identity documents may be processed by a certified verification partner. This data is handled under strict confidentiality agreements.
  • Legal and regulatory authorities: tbaji may be required to share data with law enforcement, regulatory bodies, or courts where legally obligated to do so. We will always seek to minimise the data shared in such circumstances.
  • Fraud prevention agencies: In cases of suspected fraud or money laundering, relevant data may be shared with fraud prevention organisations to protect the platform and its players.

All third parties who receive tbaji player data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is specified in our agreements with them.

07 Your Rights Over Your Data

As a tbaji player, you have the following rights regarding your personal data. To exercise any of these rights, contact the tbaji support team at [email protected].

Right to Access

Request a copy of all personal data tbaji holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held on your tbaji account.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements. Closing your account triggers this process.

Right to Restriction

Ask tbaji to limit how your data is processed while a dispute or investigation is ongoing.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to tbaji processing your data for marketing purposes at any time. We will stop immediately upon receiving your request.

08 Children's Privacy

tbaji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed during the registration process, and additional verification may be requested at any time.

If tbaji discovers that personal data has been collected from a person under 18, that account will be immediately suspended, all data will be deleted, and any funds in the account will be returned to the payment source after investigation.

If you believe a minor has registered on tbaji, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will act on any report without delay.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. tbaji supports all efforts to keep gambling away from those under 18.

09 Policy Updates

tbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised "last updated" date at the top. We encourage you to review this page periodically to stay informed about how tbaji protects your privacy.

Continued use of the tbaji platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

10 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how tbaji handles your personal data, please get in touch with our support team. We aim to respond to all privacy-related queries within 48 hours.

For data access requests, erasure requests, or complaints about how your data has been handled, please email us with the subject line "Privacy Request" and include your registered email address and account username. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

The fastest way to reach tbaji for any privacy concern is via live chat. Our support agents are available around the clock and can escalate data-related requests to the relevant team immediately.


Your Data Is Safe — Now Enjoy the Games on tbaji

tbaji protects your privacy so you can focus on what matters — great games, fast payouts, and real winnings. Join hundreds of thousands of Bangladesh players who trust tbaji every day.

18+ only. By registering, you agree to the tbaji Terms and Conditions and this Privacy Policy.